1. Information we collect
We may collect information you provide directly, including your name, business name, phone number, email address, website, business type, approximate inbound call volume, current business issues, form responses, SMS consent selections, and messages you send to us.
We may also collect basic technical information such as device, browser, IP address, referral source, page interactions, and form submission data through website hosting, form, CRM, analytics, and security tools.
2. How we use information
- To review your Founder Pilot application.
- To contact you about a demo, pilot review call, or requested information.
- To schedule and manage appointments.
- To provide, improve, and support Vaelash AI services.
- To send service-related reminders, updates, and follow-up messages when permitted.
- To maintain CRM records, pipeline visibility, reporting, and internal business operations.
- To comply with legal, carrier, platform, and security requirements.
3. SMS and mobile information
If you provide SMS consent, Vaelash AI may send service-related text messages about applications, scheduling, appointment reminders, service updates, and follow-up related to your inquiry. If you separately consent to marketing text messages, we may send promotional or offer-related messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors or service providers in support of services, such as customer service, CRM, messaging delivery, hosting, analytics, or technical operations, may occur. Text messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.
4. Service providers
We may use third-party service providers for website hosting, forms, CRM, calendars, email, SMS delivery, analytics, payment processing if later added, and operational support. These providers may process information only as needed to provide services to Vaelash AI.
5. Cookies and analytics
Our website or service providers may use cookies, pixels, or similar technologies to operate the site, understand usage, secure the site, and improve performance. You can control cookies through your browser settings.
6. Data retention
We retain information for as long as reasonably necessary to evaluate inquiries, provide services, maintain records, comply with legal obligations, resolve disputes, and operate our business.
7. Your choices
- You can request access, correction, or deletion of your information by contacting us.
- You can opt out of marketing emails by using the unsubscribe link where available.
- You can opt out of SMS by replying STOP or by contacting us directly.
8. Security
We use reasonable administrative, technical, and organizational measures to protect information. No internet or electronic transmission is guaranteed to be fully secure.
9. Children’s privacy
Our services are intended for business users and are not directed to children under 13.
10. Contact
For privacy questions, contact Vaelash AI at [email protected].
11. Updates
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new effective date.